ITIL®, formerly known as Information Technology Infrastructure Library, began in the 1980s and is a framework for standardizing IT practices and procedures for processes like change management, service-level management, incident management and more. It has gone through many iterations since the UK government initiated it. Today, it is set through AXELOS, a joint venture between the British government and Capital...
Cloud Computing Server ManagementBimodal IT is a relatively new buzzword/term that was coined by Gartner, the technology research advisory company. But what does it actually mean and is it the correct approach to tackling your organization’s internal information technology needs. According to Gartner, “bimodal IT is the practice of managing two separate, coherent modes of IT delivery, one focuses on stability...
Cloud ComputingTaking Partnerships to a New Level Many managed service providers partner with outside technology vendors to develop complementary solutions or improve upon existing products to deliver the most value for their customers. Expedient takes that partnership approach to a new level. Expedient partners with industry leaders so that we can offer the best technology and top performance for our...
Cloud Disaster RecoveryHealthcare in the Cloud: Is Patient Data Safe? The continuous evolution of the healthcare industry presents unique information technology challenges. Cloud computing is desirable to the healthcare industry because of its cost and strategic benefits, including scalability with reduced capital expenses and more efficient use of IT resources. As a result, protecting the privacy of ePHI is a priority...
Healthcare Security and Compliance Cloud ComputingCybercrime When it comes to data unavailability, loss of data or the need for disaster recovery, companies and even third-party hosting providers often think first of natural disasters like hurricanes, tornadoes or wildfires, but in reality, the biggest threat to an organization’s data is human-induced – accidental or purposeful. According to the study “2016 Cost of Data Center Outages”...
Security and Compliance Disaster Recovery Data SecurityPrivate vs. Public Cloud Cloud computing delivers infrastructure as a service (IaaS) that can be consumed as an operating expense rather than acquired as an asset. The flexibility of moving from capital expense to operating expense provides organizations with a choice between public cloud and private cloud environment options. Choosing between the two—or taking a hybrid cloud approach where...
Security and Compliance Cloud ComputingIs Your Business “Always On”? Is your business “always on”? Does it require 100% availability and persistent access to data? These requirements have become a standard expectation as users demand 24x7x365 access to their IT environment and applications. Businesses in the era of always on cannot afford to slow down or stop applications for backup, maintenance or the restore...
Cloud Computing Server Management Infrastructure AvailabilityWhat Does ‘No Downtime’ Really Mean? Everyone knows that downtime is not good for business. But does guaranteeing “no downtime” really mean no downtime? Ideally, yes, but we all know that service interruptions happen! So no downtime in reality means that customers will not pay for downtime and providers will do everything possible to keep your data accessible and...
Server Management Disaster RecoveryData Center Trends: Shifting Workloads & Skillsets Technology is ever-changing. New advances are made all of the time and IT professionals have to enhance their skill sets to keep up with the technological changes. Included in the advancement is the traditional data center, which have adopted cloud computing, IaaS, colocation and more. In order to offer these newer technologies,...
Cloud Data CentersOvercoming SBO Barriers Caused by Big Data In the world of the Internet of Things, Big Data is unavoidable. Big Data simply references having too much data that is also too complex and unstructured for an organization’s current IT infrastructure or compute capacity to accurately analyze or use in order to make sound decisions. Traditionally speaking, having the ability...
CloudSaaS Data Protection Microsoft Office 365 continues to grow in popularity, especially among small to medium-sized businesses. However, the importance of backing up their Exchange environment outside of the Microsoft cloud is seemingly overlooked. A secondary environment of Exchange is not necessarily a priority for organizations in part because of the high level of redundancy promised in the SLA...
Big Data Infrastructure Availability SaaS