ITIL®, formerly known as Information Technology Infrastructure Library, began in the 1980s and is a framework for standardizing IT practices and procedures for processes like change management, service-level management, incident management and more. It has gone through many iterations since the UK government initiated it. Today, it is set through AXELOS, a joint venture between the British government and Capital...
Is Your Business “Always On”? Is your business “always on”? Does it require 100% availability and persistent access to data? These requirements have become a standard expectation as users demand 24x7x365 access to their IT environment and applications. Businesses in the era of always on cannot afford to slow down or stop applications for backup, maintenance or the restore...
What Does ‘No Downtime’ Really Mean? Everyone knows that downtime is not good for business. But does guaranteeing “no downtime” really mean no downtime? Ideally, yes, but we all know that service interruptions happen! So no downtime in reality means that customers will not pay for downtime and providers will do everything possible to keep your data accessible and...
Data, IT infrastructure and compute environment are the backbone of any business. Therefore when entrusting the management of that to a cloud service provider, you want to make sure you choose correctly. Look for a trusted partner – a company that will truly align its priorities with your priorities. Building a solid relationship with your CSP is paramount and will...
Migration Services Undergoing a migration to a new data center or a colocation provider for the first time is a daunting task. It is time-consuming and takes impeccable planning down to the smallest detail. So how do you go about establishing a strategy that will allow a smooth transition of your hardware and IT environment? Prepare, Prepare, Prepare...
Are Your Getting the White Glove Treatment? Most data center and managed services providers offer the promise of an always available computing environment. But keep in mind, the operative word in that above sentence is promise. And unless that promise is backed by a dedicated and knowledgeable team of analysts, engineers and support staff, you may find those solutions...
The average American consumes more than 140 pounds of potatoes each year. But did you know that this popular side dish can also serve double duty as a battery. In fact, with enough potatoes you could power just about anything: 600,000 potatoes are capable of powering one 60 watt light bulb 3,300,000 can power one server 26,400,000,000,000 could power...
Are your companies growing IT needs outpacing your current company resources? Are you struggling with the fine balance of keeping operating costs manageable while simultaneously meeting your customer demand and an ever-changing business environment? In truth, in today’s rapidly changing business landscape, companies and organizations must ensure that their Information Technology Services continue to offer high...
As noted during a recent unveiling of the Dell™ PowerEdgeTM 12G family of servers this past February, Dell’s new server line has been updated with Intel’s Xeon E5 processors, more system management and the ability to use a Dell-developed PCI e-linked flash storage and cache system. Prior to release Expedient was offered a look at the new line by running...
Server virtualization management has become an effective solution for many companies, allowing them to increase the capabilities and efficiencies of their current networks, all without incurring a corresponding increase in expense. Unfortunately, these solutions are not always without their drawbacks. If your company does not have a dedicated staff of internal experts focused on deploying and...
