User Error/accidental deletion, system corruption, hardware failure, ransomware infection, malicious employees… your business faces internal and external security threats every day. Having the right IT tools in place and the knowledge to leverage them effectively is critical to your ability to mitigate these threats effectively and ensure continuous business operations and data protection. For example, point-in-time recovery (PITR) –...
Is Your Business “Always On”? Is your business “always on”? Does it require 100% availability and persistent access to data? These requirements have become a standard expectation as users demand 24x7x365 access to their IT environment and applications. Businesses in the era of always on cannot afford to slow down or stop applications for backup, maintenance or the restore...
SaaS Data Protection Microsoft Office 365 continues to grow in popularity, especially among small to medium-sized businesses. However, the importance of backing up their Exchange environment outside of the Microsoft cloud is seemingly overlooked. A secondary environment of Exchange is not necessarily a priority for organizations in part because of the high level of redundancy promised in the SLA...
Budgeting for Cloud Services The trend to migrate to cloud computing continues to grow. Most likely, your company is somewhere in the midst of its migration plan or about to begin one. Budget for cloud computing costs now as your enterprise continues to migrate its IT infrastructure to a solely cloud-based platform. A Goldman Sachs study published in January estimates...
“The most important part of working in the Operations Support Center is giving people the best possible customer service while quickly and efficiently solving problems.” -Sam Larkin, Expedient Engineer, Operations Support Center Every hosting provider should guarantee around-the-clock support and customer service through the management and monitoring of infrastructure and cloud services, 24 hours a day, 7 days a week,...
What Are the Differences Between Backups and Disaster Recovery? Disaster recovery planning is an integral part of any business’s IT strategy, and is becoming more prevalent as security breaches and network outages have become common threats, and the cost of downtime has steadily increased. In the beginning stages of disaster recovery planning, decision makers are often mistaken...
An additional common cause of outages is human error. A number of miscalculations at the hand of employees can lead to an outage, costing many companies far more than they can afford to pay or lose. What are the most common examples of human error? Incorrect configuration changes—networks, servers, SANs Incorrect backups Load balancing misconfiguration and errors Firewall misconfiguration...
In the world of data centers, there are three common causes of outages: power failure, loss of connectivity and human error. No matter the cause, it’s common knowledge that unplanned data center outages result in immense costs to unprepared businesses, including: Brand and reputation suffers Legal and regulatory ramifications Equipment damage Lost confidence among stakeholders Negative impact on productivity...
When utilizing the services of a hosting provider, you’re entrusting your critical systems to a third party. While working with a trustworthy hosting provider brings many benefits, it’s important that your partner can ensure your data will remain secure. Part of security means the ability to depend on expert staff who are on site, 24x7x365. Hosting providers that function as...