Resources / Case Studies

Protecting Sensitive Data with a Secure AI CTRL Platform

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A luxury real estate developer faced a surge in employee use of unauthorized, shadow AI without visibility or control. This created significant reputational risk given the organization’s celebrity and high-net-worth clientele. Leadership felt mounting pressure to define a clear, scalable, and secure AI strategy. However, they lacked the foundation to identify or govern how AI was being used across the business. They looked to Expedient to implement a centralized AI platform, creating a single point of engagement with full visibility, established governance, and set a clear, scalable AI strategy to help the organization confidently move forward.

Expedient Services

Challenges

Widespread employee use of unauthorized AI (shadow AI) and experimentation

Lack of control and visibility into how employees were using public large language models (LLMs)

High reputational risk tied to celebrity and high-net-worth clientele

Pressure from leadership to define a clear, scalable AI strategy

Outcomes

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Full visibility and control for reduced shadow AI risk

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AI governance layer for enhanced security

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Scalable platform for accelerating AI adoption

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