Resources / Case Studies

Protecting a Critical State Contract with Compliant Cloud and DRaaS

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An industry-leading tax software company and long-standing Expedient client won a major state contract but quickly faced pressure to deliver compliant hosting environment and disaster recovery (DR) capabilities. The contract required validated DR testing and compliance documentation that were not yet in place, putting revenue and customer confidence at risk. An Azure migration would have blown up the budget and timeline. Instead, Expedient rapidly deployed a scalable hosted infrastructure with managed services and DR. The successful rollout helped the client keep the contract on track and reinforced their credibility with the state.

Challenges

Newly won state contract quickly became at risk without compliant hosting, managed service, and DR

SLA requirements demanded compliance documentation and validated DR testing capabilities the client did not yet have in place

Delays risked revenue recognition and customer confidence

There was an aggressive timeline and delivery execution put team credibility on the line

Outcomes

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State environment delivered 100% complete and ahead of schedule

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Compliant hosting and validated DR testing satisfied contractual SLA requirements

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Database performance and DR testing identified as key success benchmarks

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