“The most important part of working in the Operations Support Center is giving people the best possible customer service while quickly and efficiently solving problems.” -Sam Larkin, Expedient Engineer, Operations Support Center Every hosting provider should guarantee around-the-clock support and customer service through the management and monitoring of infrastructure and cloud services, 24 hours a day, 7 days a week,...
Data Centers Infrastructure AvailabilityExpedient is excited to announce that the Grand Opening of the Memphis data center is slated for July 2015. The addition of the Memphis data center provides our customers the ability to leverage another geographically diverse location. Expedient now operates 10, soon to be 11 data centers in Baltimore (2), Boston, Cleveland (3), Pittsburgh (2), Columbus, Indianapolis and Memphis all...
Data CentersIn response to customer demand, Expedient is now offering a new archival cloud storage service: Evermore. Many businesses have large warehouses of data not regularly accessed, containing information that may need to be reviewed in the future. Rather than spending the valuable time of your employees sifting through data now, Evermore can be used as a low-cost archival storage plan...
Cloud ComputingData Center Checklist 100% uptime, security/safety, 24x7x365 support and a Tier IV Data Center rating; sound familiar? It probably does, since this is the type of marketing lingo most data center providers use to attract customers. These assertions are important; however, beyond technical support and physical security, how can you be sure your data center provider has all of...
Data CentersThe Ideal Cloud Architect A cloud architect is a computer science professional that helps a company strategize the best ways to use cloud computing platforms efficiently and securely. Cloud architects don’t actually construct the cloud computing environment - rather they come into an existing cloud platform to help a company leverage its effectiveness in the best ways and maximize efficiencies...
Cloud ComputingEnhancing Data Center Security Standards When looking at the recent news surrounding technology vulnerabilities, you’ll notice the headlines are mired with announcements ranging from intrusions, to data breaches as well as an increase in cyber-crime-related incidents. The future of IT is extremely promising but it is also rife with hazards and the increasing threat of fraud and crime. To...
Security and Compliance Data SecurityWhat Are the Differences Between Backups and Disaster Recovery? Disaster recovery planning is an integral part of any business’s IT strategy, and is becoming more prevalent as security breaches and network outages have become common threats, and the cost of downtime has steadily increased. In the beginning stages of disaster recovery planning, decision makers are often mistaken...
Disaster Recovery Data Centers Infrastructure AvailabilityNew Slim-Line 2.0 Cages = Great Space and Cost Savings Opting for a secure, private cage in a data center environment demands a lot of space on the data center floor, making it expensive for the customer and taking away valuable floor space that can no longer be used by other customers. Traditional cages don’t make optimal use of...
ColocationData Center Security Those seeking a dedicated cage environment with a hosting provider are sometimes under the false impression that caged floor space is more secure than other physical options. A common perception is that a dedicated cage environment provides an unparalleled level of security as well as the ability to meet auditing requirements; both viewpoints are not necessarily...
Colocation Disaster Recovery Data CentersData Center Cost Considerations Cloud computing is an important part of many business infrastructures, whether it’s a few SaaS applications or a full-blown infrastructure. The company CIO may be pushing cloud initiatives hard, but before you reach the implementation phase, there are several cloud budget questions you need to address. 1. Would a Single Vendor Infrastructure Reduce Costs?...
Cloud ComputingBig Data & the Internet of Things’ Effect on Data Centers Smartphones, laptops, social networking, texting, emails, business, personal – regardless of the medium or setting, there is one common denominator that drives us to be reliant on these tools…data.. This is the reality of the age that we live in. Consequently, as our lives revolve around data, the...
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