Expedient's Approach complements a variety of industry and government compliance requirements, including SOX, PCI-DSS and HIPAA, supported by third-party SOC attestation.
Lobby
Operation Support Center
Conference Room
Data Center 1
Entry Hallway
Operations Support Center
24x7x365 On-Site Staff
Remote Hands (Break/Fix) Common Operational Systems Supporting All Locations
Portal
Monitoring Systems
Environment facility monitoring
IBM Netcool for trap aggregation
Cacti for performance trending
Support management console (SMC) customer self-service portal
Expedient's Approach complements a variety of industry and government compliance requirements, including SOX, PCI-DSS and HIPAA, supported by third-party SOC attestation.
Operations Support Center
24x7x365 On-Site Staff
Remote Hands (Break/Fix) Common Operational Systems Supporting All Locations
Portal
Monitoring Systems
Environment facility monitoring
IBM Netcool for trap aggregation
Cacti for performance trending
Support management console (SMC) customer self-service portal