# Retail In terms of business value, retailers who tap into the technical benefits of cloud and edge computing are better able to handle changing consumer demands, deliver personalized experiences, build trust among their customer base, optimize operating costs and efficiencies, and stay competitive. Source: https://expedient.com/solutions/industry/retail/ # Retail ## Even Brick and Mortar is Better with Cloud The retail industry is experiencing rapid digital transformation, and the adoption of cloud and edge computing technologies has become crucial for retailers to stay competitive. ![]() ## Adding Value to the Entire Retail Experience In terms of business value, retailers who tap into the technical benefits of cloud and edge computing are better able to handle changing consumer demands, deliver personalized experiences, build trust among their customer base, optimize operating costs and efficiencies, and stay competitive. ![]() Enhance Experiences Supply Chain Efficiency Transaction Security Cross-Channel Selling Compliance ## Customer Experience Enhancement Retailers strive to deliver exceptional customer experiences both online and in physical stores. However, outdated infrastructure and slow response times can hinder the seamless shopping experience that customers expect. Cloud and edge, enable retailers to enhance customer experiences. By leveraging the cloud, retailers can scale their online platforms, ensuring fast and reliable access to product information, personalized recommendations, and smooth online transactions. Edge computing brings processing closer to the customer, reducing latency and enabling real-time interactions in physical stores. This improves inventory visibility, empowers sales associates with data-driven insights, and facilitates efficient checkout processes. ![Customer Experience Enhancement](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/retail1.jpg) ## Inventory Management and Supply Chain Optimization Managing inventory effectively and optimizing the supply chain are critical challenges for retailers. Inaccurate inventory data, poor visibility, and delays in supply chain operations can result in stockouts, overstocking, and dissatisfied customers. Cloud and edge offer robust solutions for inventory management and supply chain optimization. Retailers can utilize cloud-based platforms to gain real-time visibility into inventory levels, demand patterns, and supplier performance. With edge computing, sensors, IoT devices, and in-store VMware-based applications can monitor stock levels, track shipments, and analyze data in real-time, ensuring efficient inventory replenishment, reducing stockouts, and enabling proactive decision-making. ![Inventory Management and Supply Chain Optimization](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/retail2.jpg) ## Data Security and Privacy For any industry that handles vast amounts of sensitive customer data, security and privacy is a top concern. For retailers, it`s expecially important to protect customer information from cyber threats, comply with data regulations, and ensure secure transations. Cloud and edge prioritize data security and privacy. Cloud platforms offer robust security measures, including encryption, access controls, and regular backups, ensuring the safety of customer data. Edge computing minimizes data transfer by processing and analyzing data locally, reducing the risk of data breaches. Additionally, edge devices can incorporate security features like device authentication and secure communication protocols, ensuring secure transactions and protecting customer privacy. ![Data Security and Privacy](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/retail3.jpg) ## Offline to Online Integration Many retailers face the challenge of seamlessly integrating their offline and online channels. Inconsistencies in product availability, pricing, and customer experiences across channels can result in a disjointed shopping journey for customers. Cloud and edge computing facilitate offline to online integration in retail. By utilizing cloud-based platforms, retailers can synchronize inventory data across channels, ensuring accurate product availability information for customers. Cloud-based customer relationship management (CRM) systems enable retailers to provide consistent and personalized experiences across online and offline touchpoints. Edge computing empowers retailers with real-time insights into customer behavior, allowing personalized offers and promotions in physical stores, bridging the gap between the online and offline experience. ![Offline to Online Integration](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/retail4.jpg) ## PCI DSS + GDPR PCI DSS (Payment Card Industry Data Security Standard) is a set of security standards that retailers must comply with to ensure the secure handling of credit card information. PCI DSS Attestation of Compliance validates that a retailer has implemented the necessary security measures to protect customer payment card data. Expedient offers EU-U.S. Privacy Shield Attestation for GDPR The EU-U.S. Privacy Shield framework allows companies to transfer personal data from the European Union to the United States while ensuring compliance with the EU`s General Data Protection Regulation (GDPR). Retailers that handle customer data and operate internationally may seek EU-U.S. Privacy Shield Attestation to demonstrate their commitment to protecting personal information. ![PCI DSS + GDPR](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/retail5.png) ## Real World Ready. Expedient Edge, a fully managed VMware-powered infrastructure, delivers high availability and performance to all your remote sites without adding more support burdens. Your workloads are at your remote sites for a reason. Expedient Edge gives you a cloud management plane without moving your workloads away from the users or critical functions they support. https://www.youtube.com/embed/OkQjMP-30TE?si=SA9gM5eDAe1VXxY6 ![People Matter](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/exp-people-matter-office-demo.png) ## People Matter Our team is invested in the latest digital infrastructure trends and technology, bringing decade of knowledge, expertise, and accountability to every engagement. Clients get full-stack technology capabilities paired with the know-how you need to achieve objectives by unlocking their full digital potential. This commitment to delivering high-quality experiences ensures optimal outcomes to business-critical initiatives. That’s why, that over our 20 years in business we are honored and humbled to have a 99% client retention rate, a testament to our dedication to keeping our clients’ experience front and center in all situations. [Meet Expedient](/about/mission-vision-values/) ## Read Success Stories [ Case Studies ### Modernizing Government Operations with an AI Enabled Enterprise When digital transformation became a top priority for this large state county government, delivering a secure, enterprise-grade AI soluti... Read More → ](/knowledgebase/resources/case-study/modernizing-government-operations-with-an-ai-enabled-enterprise/)[ Case Studies ### Transforming Full-Day Banking Outages into a Resilient Cloud Foundation A federally regulated savings bank was facing growing operational risk from an unreliable hosting provider that could not deliver the rel... Read More → ](/knowledgebase/resources/case-study/transforming-full-day-outages-into-a-resilient-cloud-foundation-bank/)[ Case Studies ### Transforming Full-Day Outages into a Resilient Cloud Foundation An MSP was struggling with recurring downtime and instability from its incumbent VMware data center, creating growing SLA exposure, compl... Read More → ](/knowledgebase/resources/case-study/transforming-full-day-outages-into-a-resilient-cloud-foundation-msp/) ## Intelligent Infrastructure Services for Cloud + Data + AI Your infrastructure should work smarter, not harder. While most businesses struggle between managing complex on-premises environments or navigating unpredictable hyperscale clouds, Expedient delivers Intelligent Infrastructure that unifies cloud, data, and AI into a cohesive platform designed around your business outcomes. ![]() **Align Resources** Begin building your plan with no-fee assessments of your existing infrastructure usage, aligning resources, administration, and support to cost-effective solutions **Choose a Familiar Platform** Built on VMware or Nutanix, our private cloud platforms are familiar to your team, accelerating adoption while enabling new functionality and capabilities **Automate to Simplify** Instead of consuming your team's strategic capacity, take advantage of AI-driven monitoring, predictive maintenance, and automated optimization **Embrace Managed Services** Eliminate infrastructure management and "keep the lights on" work like maintenance and patching, and take advantage of 24x7x365 support **Scale Effectively** Instead of large hardware purchases based on iffy forecasts, scale incrementally as you grow **Secure Your Whole Environment** Managed security solutions arm organizations with the defenses they need to detect, prevent, and minimize the impact of cyberattacks across the hybrid IT landscape **Remain Compliant** HIPAA, HITRUST, SOC1, SOC2, SOC3, PCI-DSS, CSA compliant **Deploy Kubernetes** Automated cloud native deployments and container orchestration maintain security, compliance, and operational consistency without the complexity ## Let’s Talk. 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