# Expanding AI Workflows for Retail with Predictable AI Usage and Costs

This electronics retail company wanted to build more advanced AI workflows while gaining greater control over usage costs.

Source: https://expedient.com/knowledgebase/resources/case-study/expanding-ai-workflows-for-retail-with-predictable-ai-usage-and-costs/

# [Resources](/knowledgebase/resources/) / [Case Studies](/knowledgebase/resources/case-studies/)

## Expanding AI Workflows for Retail with Predictable AI Usage and Costs

 ![Group of colleagues gathered around a laptop in an office]()

This electronics retail company wanted to build more advanced AI workflows while gaining greater control over usage costs. Its existing automation pricing model charged for each workflow step, making costs difficult to predict as usage scaled. Building on its established relationship with Expedient through the AI CTRL Platform and colocation services, the company successfully tested AI-powered workflows and applications using Retool to connect data, apply AI, and share results. Following the evaluation, the company moved to a paid agreement with greater cost visibility and a clear path to expanding its AI capabilities.

### Expedient Services

[Expedient AI CTRL Platform →](/services/artificial-intelligence/)

[Agentic Workflow Engine →](/services/agentic-workflow-engine/)

### Industry

[Retail →](/solutions/industry/retail/)

## Challenges

AI usage outgrew the original pricing model

Per-execution automation costs became difficult to scale

Unfamiliar credit-based pricing complicated budget planning

Needed to validate usage estimates through a trial first

## Outcomes

![Check circle icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_Check_Circle_Icon.svg)

Built a foundation for scaling AI

![Check circle icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_Check_Circle_Icon.svg)

Gained greater visibility into AI costs

![Check circle icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_Check_Circle_Icon.svg)

Enabled predictable, cost-effective AI expansion

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