# Overview

Source: https://expedient.com/about/overview/

## We’ve enabled [impactful](#impact) [outcomes](#impact) by providing [managed](#infrastructure) [infrastructure](#infrastructure) and [cloud](#cloud) [services,](#dedicated) delivered by [dedicated](#dedicated) [practitioners,](#dedicated) for over [20 years](#twenty).

## Empowering Dynamic Organizations to Make an Impact

We go beyond "bits and bytes" to enable organizations to have real-world impact. Our clients deliver critical blood supplies to people who need it, make library materials available to entire communities, support disaster victims with insurance payouts to get back on their feet, and make education accessible anywhere.

We are a trusted partner that listens to our clients' needs, monitors technology trends and innovations, and constantly experiments with top technologies to weave into our infrastructure. That curation and value is why our clients stay with us for the long haul, and why we enjoy a retention rate of 99%, unheard of in the industry.

Deliver critical blood supplies to patients who need it.

Make library materials available to entire communities.

Support disaster victims with insurance payouts to get back on their feet.

Make education accessible from anywhere.

Deliver critical blood supplies to patients who need it.

Make library materials available to entire communities.

Support disaster victims with insurance payouts to get back on their feet.

Make education accessible from anywhere.

## Here Are Two Key Things to Know About IT Infrastructure

1

It's critical to the success of your business

2

It's not the core competency of your business

 ![Key infrastructure icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_KeysInfrastructure_Illustration.svg)

So it's critical but it's not something you want to be handling yourself. Makes sense. Electricity is critical to our business, but we don't want to run a power plant. At Expedient, we are laser-focused on managing infrastructure, allowing our clients to turn their attention to the business problems they're built to solve. As a full stack cloud service provider, we offer an expansive portfolio of services that simplify infrastructure demands on the organization and handle updates, patching, maintenance, and more.

[Managed Services](/services/managed-services/)

[Day Two Operations](/solutions/challenge/day-two-operations/)

## Cloud Different

Cloud isn't a one-size-fits-all proposition. Our approach to multi-cloud delivers a true cloud operating model – not just multiple clouds – by landing each workload in the right environment. That could be a hyperscale cloud, a VMware-based enterprise cloud, on-premises, at the edge, or colocated in a data center. We've built a suite of multi-cloud tools to facilitate this kind of strategic approach to cloud optimization, making it easy to manage your entire estate.

[Find Out How](/cloudtransformation/)

 ![](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/exp-cloud-logo-about-cd-white.png)

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## It Takes Dedicated Individuals, Working Together

About 400 people work at Expedient, and 75% of them work on the product/operations side of the business. That means roughly 300 people work every day to build products, monitor client environments, manage our cloud platform, and support our data centers. They deliver world class and award-winning managed services, they experiment with groundbreaking technology to make it accessible for our clients, and they keep a pulse on challenges our clients are trying to solve every day. 

![Top Work Places logo](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/exp-twp-logo-v2.svg)Top Work Place for More Than 10 Years Running
[Meet Expedient](/why-expedient/our-people/)

 ![Top right tile accent](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/exp-overview-era-tra.png)

## We've Been Growing for 20 Years

## Eras of Expedient

2001 - 2004
* * *

2005 - 2015
* * *

2016 - Today
* * *

## Origin

Conceived, launched and strengthened our capabilities through a blend of organic and non-organic initiatives

- Founded
- 6 Acquisitions

[View Details](#modal)

[×](#close)

## Origin 2001

### September

- Founded as US VoiceData (Cleveland, Ohio)

### December

- Acquired RMRC. (Cleveland, Ohio)

## Origin 2002

### April

- Acquired Expedient (Cleveland, South Florida)

### May

- Acquired Yipes Markets (Boston, Miami, Pittsburgh)

## Origin 2003

### February

- Acquired 6 Verio Markets (Ohio, Tampa, Sacramento, Syracuse, Topeka)

### June

- Acquired APK (Northeast Ohio)

### October

- Acquired Stargate (Pittsburgh, Erie and Hagerstown, MD)

## Scale 2005

### October

- Acquired by Continental Broadband, a Landmark Communications Company

## Scale 2006

### January

- Virtual Co-location based on VMware – Pittsburgh. We started to virtualize what we were doing physically over the last Consolidation

## Scale 2007

### January

- Expanded into Indianapolis via our sister company nFrame

### February

- Acquired Data Center business of SafeCore (Boston, MA)

## Scale 2008

### February

- Over $1 million in expansion in Cleveland

### May

- Expedient expands 2nd data center in Pittsburgh (Allegheny Center Mall)

### August

- Invests in a $4.8 Million build of 2nd data center (Cleveland)
- Became PCI-DSS compliant through self-attestation

### December

- All offices become interconnected with a 10GB fiber backbone

## Scale 2009

### December

- Opened 2nd Data center (Cleveland)

## Scale 2010

### December

- Opened first Columbus data center – 14,000 sq. ft.

## Scale 2011

### January

- Expand Boston Data Center by 3,600 sq. ft.

### February - July

- Multi million dollar power plant upgrade (Cleveland and Pittsburgh)

## Scale 2012

### April

- Expansion of 2nd Baltimore Data center – 10,000 additional sq. ft.

## Scale 2013

### February

- Expedient named CRN top datacenter list

### November

- Second Baltimore Data Center opened in Owings Mills area – 21,000 sq. ft.

### December

- Expansion of Pittsburgh ACM Data center- additional 8,000 sq. ft for a total of 30,000 sq. ft. of space

## Scale 2014

### February

- Expedient named to CRN top datacenter list for second year in a row

### September

- Announcement of 2nd Columbus Data Center in Dublin, Ohio to be built from the ground up

## Scale 2015

### January

- 151 NEO facility data center expansion completed – 6,000 sq. ft. added

### November

- Opened First Memphis Data Center
- Opened Second Columbus Data Center in Dublin, OH

## Evolution 2016

### March

- Expansion of Boston data center (8,000 sq. ft.)

### July

- Offers SlimLine Cage for colocation

### August

- Offers Push Button DR 2.0 with Software Defined Networking

### September

- Offers On-Site Private Cloud with Disaster Recovery as a Service

## Evolution 2017

### June

- Receives recognition in Gartner Magic Quadrant for Disaster Recovery as a Service Receives recognition as a Top 10 MSP Worldwide from MSP Mentor

### December

- Expansion of Pittsburgh ACM (Nova Place) data center (10,000 sq. ft.)
- Expansion of Indianapolis data center (3,500 sq. ft.)

## Evolution 2018

### February

- Recognized on CRN’s Data Center 100 list

### May

- Named Zerto’s Growth Partner of the Year – Cloud Services Provider

### June

- Named #7 managed services provider in the world on the MSP 501
- Completed network backbone upgrade to 100 Gbp/s

### July

- Positioned in Gartner Magic Quadrant for Disaster Recovery as a Service

### September

- Expedient Releases Expedient Enterprise Cloud

## Evolution 2019

### March

- Expedient Named to CRN 2019 Managed Service Provider list

### April

- Expedient Named VMware’s Americas Cloud Partner of the Year

### June

- Expedient Ranked as Top Twenty MSP in the World by Channel Futures
- Expedient Named to CRN 2019 Solution Provider list

### October

- Expedient Expands into Phoenix, Arizona

### December

- Expedient Acquired by InfraBridge

## Evolution 2020

### February

- Recognized on CRN's 2020 MSP500 list

### August

- Ranked #3 Top Managed Service Provider Globally by Channel Futures 

### September

- Expedient Named Cohesity Service Provider of the Year
- Expedient Recognized as Top Workplace

### October

- Expedient Named Top Commercial Data Center by Columbus CEO Magazine

## Evolution 2021

### February

- Expedient Recognized as 2021 CRN® Channel Chief
- Expedient Named to CRN 500

### March

- Expedient Launches New Suite of Multi-Cloud Capabilities and Services

### July

- Expedient Announces Multi-Cloud Cost and Optimization Capabilities

### August

- Expedient Selects ColorTokens to Deliver Zero Trust Security Capabilities

### September

- Adds Virtual Desktop Infrastructure (VDI) to Growing Portfolio of Universal Multi-Cloud Services

### October

- Expedient Receives 2021 Americas Service Provider of the Year Award from Cohesity
- Expedient Continues Expansion with the Addition of New Milwaukee Data Center
- Expedient Receives 2021 Americas Service Provider of the Year Award from Cohesity

### November

- Expedient Opens New Phoenix Data Center, Extending the Reach of its Universal Multi-Cloud Services Portfolio
- Expedient Data Center Expansion Continues with New Facility Opening in Denver

## Evolution 2022

### March

- CRN® Lists Expedient in Its 2022 Partner Program Guide

### October

- Expedient Announces 2022 GRESB Infrastructure ESG Survey Results 

## Evolution 2023

### February

- Expedient launches Expedient Edge

## Scale

A decade focused on building scale.   
 Coverage – expanding to new markets   
 Capacity – building out established markets   
 Systems – people and technology

- Expansions in new areas
- 2 Acquisitions
- New Builds

[View Details](#modal)

[×](#close)

## Evolution

We are driven to constant innovation in responseto dynamic market demand and to deliver the outcomes clients and partners require for the inevitabilities of business.

- Expansion in new areas
- 20 Awards
- 10 Services Launched

[View Details](#modal)

[×](#close)

[Learn More](https://engage.expedient.com/l/zTtuvHZuhPgK)

## Evolution of Services

Over the past two decades, we've seen the IT landscape evolve, and we've successfully helped thousands of clients migrate to the cloud. This experience has not only given us a unique perspective, but also has allowed us to refine our services, ensuring we deliver only the best to our clients. Our services have evolved as the technology and business needs have evolved over that time.

2001
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_COLO-ICON.svg)Colocation

14 data centers in 10 US cities

[Learn More](/services/colocation/)

2007
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_VCOLO-ICON.svg)Virtual Colocation

Early offering in the space evolved into Expedient Enterprise Cloud

[Learn More](/services/cloud/)

2015
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_DR-ICON.svg)Push Button DR

Fastest failover in the industry with transparent network failover

[Learn More](/services/disaster-recovery/)

2018
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_EEC-ICON.svg)Enterprise Cloud

An ideal public cloud alternative to hyperscale for existing applications

[Learn More](/services/cloud/)

2020
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_CN-ICON.svg)Cloud Native

Kubernetes capabilities powering app modernization alongside your current applications

[Learn More](/services/cloudnative/)

2021
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_EEC-ICON.svg)Expedient CTRL

Universal services to manage your workloads regardless of cloud

[Learn More](/services/multi-cloud)

2021
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_VDI-ICON.svg)Enterprise Workspace

Secure, consistent end user experience across your devices

[Learn More](/services/workspace/)

2023
 ![one icon](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/EXP_EDGE-ICON.svg)Edge

Fully managed, VMware-powered platform for your edge workloads

[Learn More](/services/edge/)

## Our Executive Team

Many of our senior executives have been with us since our early days. Their steady leadership, combined with an intimate knowledge of our history and operations, ensures that we never lose sight of our core values and mission.

[Executive Team](/about/executive-team/)

 ![Bryan Smith Expedient CEO](https://res.cloudinary.com/dvlpy3tua/image/upload/fl_sanitize/uploads/bryan-smith-no-bg.png)Bryan Smith CEO

## Let’s Talk.

Ready to talk to someone about turbocharging your transformation and simplifying your cloud journey? Want to request a demo or walkthrough? Just have questions about how our services work? Talk to an expert.

What are you interested in?Artificial IntelligenceVMware and BroadcomEdge ComputingCloudSecurityDisaster RecoveryColocationCost managementBackupsCompliancePublic Cloud

Submit 

### 

### Telephone
[(877) 570-7827](tel:18775707827)

### Contact Support
[Sign In](https://expedient.com/support/index.html)

VMware

September 29th, 2026 at 1:00 PM ET
## It’s Time to Decide Your VMware Path

[Join us →](https://go.expedient.com/VMWarePath)

### VMware

September 29th, 2026 at 1:00 PM ET
## It’s Time to Decide Your VMware Path

[Join us →](https://go.expedient.com/VMWarePath)